Care philosophy

The Good Shepherd Home focuses on providing an exceptional level of care to all of our residents, through all stages of ageing:

Our care philosophy has the following objectives:

• We aim to support the local Townsville community well into the future
• We provide physical, emotional and spiritual support from caring, compassionate and highly skilled staff
• We encourage the love and comfort of family and friends
• We accept all residents as individuals with specific needs and wants
• We encourage residents to make decisions regarding their daily wellbeing, including daily activities and maintenance of independence
• We acknowledge each residents’ right to privacy and respect of person, place and belongings
• We deliver care in a safe, flexible and homelike environment
• We treat all members of our community with justice irrespective of their race, creed or status