The Good Shepherd Home is located in a delightful setting on the banks of the Ross River with the award winning Palmetum Botanical Gardens providing a spectacular backdrop. The immediate area is also home to James Cook University and The Townsville Hospital. Major shopping centres and motel accommodation are within easy distance of the Home.

The Home offers both permanent nursing home and hostel style accommodation as well as short term respite care. A day therapy centre also operates for the benefit of community clients.

If and when it becomes necessary, hostel residents, and those in the community can access a higher level of care by transferring to the nursing home located in the residential wings. Here, accommodation is available in shared rooms, or in single rooms with ensuites.

Each residential wing has a communal lounge with amenities such as TV, DVD, CD player and radio.

The style of accommodation provided depends on the needs of the individual, as assessed by an Aged Care Assessment Team (ACAT), as well as on the preferences of the individual and their family.

All Residents are encouraged to personalise their room with favourite mementos, photographs, furniture, TV, radio etc.

Riverview House is a luxurious facility with deluxe accommodation for high care residents. This area emphasises the style and comfort you would expect of your own home, and enjoys lovely views over the Ross River.

Riverview House residents also have access to all the services offered at The Good Shepherd Home, including physiotherapy, podiatry, speech therapy, occupational therapy, and complimentary hairdresser, as well as the regularly scheduled outings and activities within the Home. In addition, there is an excellent choice of menu available.